We work with international suppliers from the United States and Europe to always guarantee the best price and quality!
Our suppliers will ship your product directly from the factory to you.
Delivery time will be between 10 to 25 business days.
If there are customs delays and the order is held in Brazil, this period until release does not count as delivery time.
We take care to choose suppliers who, in addition to price and quality, also expedite shipping time.
After the stipulated period, we recommend that you contact the Post Office to clarify the reason for the delay.
If the post office is not in possession of your order, please contact us immediately so we can check with our suppliers.
If a problem in your order's logistics is confirmed, we will issue a FULL refund for your purchase immediately after these verification steps.
Your purchase tracking code will be sent by email between 5 to 10 business days after your order confirmation.
If your order was placed using the Boleto Bancário option, the time between payment and bank clearing can take up to 5 business days.