Volken respects your privacy by ensuring the complete confidentiality of the information you provide to us. Only data such as email and name are stored in our database to improve our relationship. This way, we can always offer you the best products and services.
All of our e-commerce technology is focused not only on good functionality but also on the security of user data, including personal and payment information.
Your credit card number is used only by the payment processor and only during the purchase phase, and is not, in any way, stored in our files after the transaction. The financial transaction is carried out only by the payment gateway, offering complete security for the purchase.
Your email address will be used solely for contact regarding your orders or for promoting our site's promotions and new releases, and you can cancel it at any time.
The sharing of our customers' personal information can only occur, solely and exclusively, under judicial orders for investigative purposes, as well as at the customer's own request.
The Consumer authorizes the use of their CPF (Brazilian individual taxpayer ID) for the issuance of payment slips for product intermediation at the time of purchase.
If you have any questions or suggestions regarding our privacy policy, please contact us.
Volken guarantees the security of your purchase and respects your privacy.